Archivi Tag: LogMeIn


LogMeIn Rescue addresses common security concerns as follows:

  • There is no need to open any extra ports on your corporate or personal firewall, as all communications between the technician and the customer’s computer make use of the standard web protocol (HTTP).
  • An encrypted connection is established between technician and customer using established Internet protocols (256-bit SSL).
  • Support sessions are initiated by the customer: a technician cannot examine a customer’s computer without being invited to do so by the customer.
  • Once the support session has ended, all access rights to access the customer’s computer are removed.
  • Sessions can be recorded to provide a trail of a technician’s actions.
  • Nothing is permanently installed on the customer’s computer. A small Applet is downloaded when the session starts and is removed when the session ends. The only exception to this is if the Calling Card Applet is installed onto the customer’s computer. In this case, the Applet remains on the machine, but it is the customer who initiates support sessions by launching the Calling Card

LogMeIn Rescue and other LogMeIn products (LogMeIn free, LogMeIn Pro) use the following IP ranges over SSL:

  • 74.201.74.1 – 74.201.75.254 (74.201.74.0/23)
  • 216.52.233.1 – 216.52.233.254 (216.52.233.0/24)
  • 69.25.20.1 – 69.25.21.254 (69.25.20.1/23)
  • 64.94.18.1 – 64.94.18.254 (64.94.18.1/24)
  • 77.242.192.1 – 77.242.193.254 (77.242.192.1/23)
  • 212.118.234.0 – 212.118.234.254 (212.118.234.0/24)
  • 64.74.103.0 – 64.74.103.254 (64.74.103.0/24)
  • 64.94.46.0 – 64.94.47.254 (64.94.46.0/23)

Note:
These ranges are for all LogMeIn products. Also, they are subject to change without notice.

 

Powered by WordPress &Web Design Company - Modified by Lorenz